Introducing a new initiative by Amazon in India known as Clinic, providing virtual consultations with healthcare professionals for more than 50 various health concerns. This service, akin to Practo, enables users to schedule appointments with specialists via the Amazon Clinic app starting at Rs 299.
At this time, the Amazon Clinic service is exclusively available for individuals using Android and iOS devices, and it is not accessible via desktop. To schedule a consultation, users must first create a profile containing fundamental information such as their name, age, gender, and phone number.
For various medical conditions, individuals have the choice of seeking advice from a doctor through online consultations or scheduling appointments for in-person visits at the nationwide service rollout. Nevertheless, those selecting clinic visits may encounter limited alternatives.
Connecting with a doctor can occur promptly based on their availability or can be arranged in advance by users. Consultation sessions typically range from 10 to 30 minutes in duration.
Amazon Clinic has curated a team of healthcare professionals with expertise in various fields including dermatology, gynaecology, paediatrics, nutrition, and counselling. The platform ensures that all listed doctors have a minimum of three years of experience in tele-consultation, and guarantees the anonymity and protection of all medical records generated during these consultations.
Amazon proposed that individuals could utilize the Clinic service for non-urgent scenarios or for post-diagnosis check-ups.
The fee for a consultation varies from Rs 299 to Rs 799, contingent upon the doctor’s specialization. A virtual consultation offers video, audio, and chat assistance along with a week of complimentary follow-up. Additionally, Amazon boasts a pharmacy section enabling users to purchase prescribed medications conveniently within the application.
